Types of Information Collected by tf2
When you register and use the tf2 platform, we collect several categories of information to ensure our services function properly and securely:
Personal Account Information
Includes your full name, email address, phone number, date of birth, and identity verification details provided at registration. This information is required to create and verify your tf2 account.
Financial & Payment Information
To process deposits and withdrawals in MYR, we may retain information related to your payment method, such as bank account or e-wallet details. Full card numbers are not stored on our servers — processing is handled by payment providers that comply with industry security standards.
Device & Browser Data
We automatically collect technical information such as IP address, browser type, operating system, screen resolution, and general location data. This helps us detect suspicious activity and optimise the user experience across devices, including Android and iOS smartphones.
Platform Usage & Activity Data
We track your betting history, games played, transaction records, and interactions with the tf2 platform. This data is used for security purposes, fraud detection, and service improvement.
How We Use Your Information
Tf2 uses the information collected for the following purposes, all directly related to providing our services to you:
- Account management: Securely create, verify, and manage your user account
- Transaction processing: Process deposits, withdrawals, and financial transactions in MYR
- Platform security: Detect and prevent fraud, abuse, or unauthorised access
- Service improvement: Analysing usage patterns to improve the interface and user experience
- Service communications: Send important notifications related to your account, transactions, and policy updates
- Legal compliance: Meet legal and regulatory requirements applicable in relevant jurisdictions
Tf2 does not use your personal information for third-party marketing purposes or sell your data to other companies for advertising.
Cookies and Tracking Technologies
The tf2 platform uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your login session. We use several types of cookies:
- Session cookies: Required to maintain your login status while using the platform. These cookies are deleted automatically when you close your browser.
- Preference cookies: Saves your language settings and display preferences so you do not need to reconfigure them each time you visit tf2.
- Analytics cookies: Helps us understand how users interact with the platform so we can make meaningful improvements.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the normal functionality of the tf2 platform, including the ability to log in to your account.
Data Security & Information Sharing
Your Data Protection
Tf2 uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. Our databases are secured with strict access controls, and only authorised personnel may access users' personal information for legitimate operational purposes.
Third-Party Sharing
Tf2 does not sell or rent your personal information to third parties. However, we may share necessary information with:
- Payment service providers that process your MYR transactions
- Technical service providers that support tf2's platform operations
- Government authorities or law enforcement when required by law
All third parties involved are bound by strict confidentiality agreements and are not permitted to use your information for any purpose other than what has been specified.
User Rights Regarding Personal Data
As a tf2 user, you have several rights regarding your personal data that you may exercise at any time:
You have the right to request a copy of the personal data we hold about you. Requests can be made via the support email.
If any information we hold is inaccurate or outdated, you may request an update via your account settings or by contacting customer support.
You may request deletion of your account and personal data, subject to financial record-keeping requirements as required by law.
To exercise any of the above rights, please contact the tf2 team by email: [email protected]. We will process your request within 14 business days.
Policy Changes & Contact Information
Updates to This Privacy Policy
Tf2 reserves the right to update this Privacy Policy from time to time to reflect changes in privacy practices, legal requirements, or service improvements. The latest version is always available at tf2.im/privacy-policy. The most recent update date is displayed at the top of this page. Users are encouraged to review this page periodically.
Contact the tf2 Privacy Team
If you have any questions, concerns, or requests regarding your privacy and data protection, please contact us by email: [email protected]. You may also refer to the FAQ us for answers to the most frequently asked questions about account privacy and security.